Testimonials

July 2011 Testimonials

"Above all the products are excellent, the price was competitive and the delivery efficient." - Mr Storey, Jesmond, Newcastle-Upon-Tyme


"Very friendly helpful and knowledgeable staff at Guildford. Helped us in trying to make decisions too so appreciated that." - F. Dean, Guildford


"Two out of four cabinets had to be sent back as one was damaged and the other had already been used...It all looks very good now, and the staff were great about collection and replacements." - Mrs Harlow, Scunthorpe


"The team were really helpful. Nothing proved too much trouble." - Mr Plant, Sutton Coldfield


"A good selection is on display and I understand that you obviously can't display all your products. Unfortunately the taps I wanted to see were not on display, but the picture on your website was very good and so I went ahead and ordered them...There was a long wait for the basin stand, but I was told this at the time of ordering and and was happy to wait. The taps that I later bought on-line were delivered very promptly." - Mr Terry, Walton on Thames



"They [Sales staff] knew the range of options available and could walk us directly to the display which contained the items they recommended - showing product knowledge and store knowledge...There was an issue with the original order being the wrong colour but this was rectified quickly and with no inconvenience...This is one of the reasons I like using Bathstore - the deliveries are handled very professionally, placed where you want." - Mr & Mrs Jenkins, Banbury



"I was very pleased with the service and the staff t Baker Street store they could not have been more helpful and polite I would recomend this store to all my friends." - Mrs Pitman, London


"Good service and delivered requested product promptly and accurately. The product was good value too." - Mr & Mrs Hardwick, Bristol


"My new bathroom is stunning thank you Bathstore." - Mr & Mrs King, Bury


"Shelley at your Filton branch was a pleasure to deal with, attentive, speedy, knowledgeable, when another customer came in she talked to them to show knew waiting and seated that customer while Shelley continued to finish my order. Excellent . The delivery team made contact and gave me an exact ETA and were very helpful in placing everything where requested." - Mr Russell, Bristol


"Tap not suitable with sink we picked needed push click waste, not lever pull as lever not long enough to reach. No problem got push click and this works fine...had to return a couple of items as they did not fit well in the design of wet room, local shop sorted very quickly and i was more than satisfied with there aftercare service." - Mr Brown, Bury


"Don't think it can be any better staff were very professional." - Mr & Mrs Green, Guildford


"I was pleasantly surprised at the great value of your products and how knowledgeable your staff are which made the buying experience that much better." - Mr & Mrs Checkley, Nottingham


"Karen Swallow from the Huddersfield shop was an excellent salesperson. nothing was too much for her and she gave us some good ideas as to the layout of our new bathroom." - Mrs Colbeck, Huddersfield


"I also used Bathstore on the Birmingham Road, Stratford via my builder where I purchased the bulk of our products. The recent visit to Leamington was simply a top up visit for the end of the project. They were brilliant in that store and exchanged/returned a number of products for me during the course of the build."- Mrs Summers, Leamington Spa


"I honestly can't think of anything that could have improved our experience. From start to finish it was a pleasure dealing with you. Nothing was too much trouble for your team. We changed our order, changed the delivery date and it wasn't a problem at all. Just super ! Thank you." - Mr & Mrs Clay, Leeds


"The sales person was extremely friendly and helpful. He guided us in the right way. The delivery was the next working day and the delivery men were very helpful. When we changed our minds about an item they exchanged straight away and delivered so we didn't need to go to the store. The prices were the best around, the best sale i have seen for a long time. I would definitely use bath store again and recommend them to friends and family!" - Mr & Mrs Bates, Luton


"I searched high and low on the internet for a new bathroom suite and found the perfect suite down the road in the bathstore showroom and it was the cheapest too...." - Mrs Daughton, Newport


"We needed to change the mirror we have bought and the sales team could not have been more helpful. Products were of good quality(besides the scratches on shower door) and value for money!" - Mr Haden, Norwich 


"Great service from start to finish." - Mr & Mrs Mather, Nottingham


"It all looks very good now, and the staff were great about collection and replacements...So far - I have not yet received the refund for some items sent back, which were not for exchange. However they have just telephoned to begin the process." - Mrs Harlow, Scunthorpe


"The service received from Mr Holmes of the Sutton Coldfield store was exceptional & he could not of been more helpful." - Mr Simmonds, Sutton Coldfield


"I found it good that all the products matched, other suppliers mixed and matched which did not give me any confidence." - Mr Davies, Wigan


"We were very impressed with themanager who knew the products well and was able to give all of the information that we needed with humour and concern." - Miss Stone, Worthing


"Karen Oliver was extremely helpful and knowledgeable, and did an excellent job considering we had no intention of buying a bathroom on that day...Free delivery would have been lovely but given a set delivery date made up for that." - Mr Plant, York


"The staff were beyond helpful. Very pleasant and friendly, they really couldn't do more to improve their levels of services. We were very impressed even when we needed to change a few things they were great...Pay these guys more they are worth it!" - Mrs Cook, Stourbridge

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